1. Introduction
This Privacy Policy explains how BillMe ("we", "us", or "our") collects, uses, and protects your personal information when you use our invoicing service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Business information (business name, contact details)
- Client information (names, emails, company details, tax IDs)
- Invoice data (line items, amounts, dates, notes)
- Payment information (when applicable)
We also automatically collect certain information about your device and usage, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process and store your invoices and client data
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Analyze usage patterns to improve our service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in operating our platform (e.g., hosting, analytics)
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of BillMe, our users, or others
- In connection with a merger, sale, or acquisition of all or part of our business
5. Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers and encrypted in transit using industry-standard protocols.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information through your account settings
- Export your data in a portable format
- Object to or restrict certain processing of your information
- Opt out of marketing communications (we currently don't send marketing emails)
- Delete your account at any time by contacting support
8. Cookies and Tracking
We use essential cookies to maintain your session and provide core functionality. We do not use third-party advertising cookies or tracking pixels. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
10. Children's Privacy
BillMe is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. International Users
Your information may be transferred to and processed in countries other than your own. By using BillMe, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our service. Your continued use of BillMe after such modifications constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@billme.com.